Refund & Cancellation Policy

Legal

Effective Date: August 4, 2026

This Refund & Cancellation Policy applies to all products and services offered by Owl Logic LLP, operating under the brand The Why’s Owl™, through www.thewhysowl.com.

By purchasing any program, coaching service or digital offering, you acknowledge that you have read, understood and agreed to this Refund & Cancellation Policy.

At The Why’s Owl™, our programs are designed to deliver transformational learning through digital content, live experiences and coaching.

Due to the nature of our services, including immediate access to digital resources, intellectual property, limited-capacity programs and reserved coaching time, all purchases are considered final unless otherwise stated in writing.

Please review the details of any offering carefully before making your purchase.

This policy applies to digital learning experiences including, but not limited to:

Shakti Ascension

Inner Shakti™ 7-Day Reset

TotemSayer™ Level 1 Once access has been granted to any digital program, course portal, downloadable resource or online content, no refunds, cancellations or partial refunds will be provided. This applies regardless of:

course completion;

participation level;

personal circumstances;

change of mind;

scheduling conflicts.

Private coaching sessions are reserved exclusively for each client. For this reason:

coaching fees are non-refundable;

appointments cancelled with less than twenty-four (24) hours’ notice may be forfeited;

missed appointments (“No Shows”) are not eligible for refund or replacement. Where sufficient notice is provided, we will make reasonable efforts to reschedule your session, subject to availability.

Where payment plans are offered, you agree to complete all scheduled payments in accordance with the agreed payment schedule.

Choosing not to continue with a program does not cancel your payment obligations.

Failure to make scheduled payments may result in:

suspension of program access;

removal from live sessions;

withholding of certificates (where applicable);

referral for recovery of outstanding dues where legally permissible.

If you believe you have been charged more than once for the same purchase due to a technical or payment processing error, please contact us immediately.

Verified duplicate payments will be refunded to the original payment method within a reasonable processing period.

Approved refunds will be credited to your original payment method within 5 to 7 working days.

Refunds may be considered only where:

an incorrect amount has been charged due to a processing error;

duplicate payment has occurred;

we are unable to deliver the purchased service for reasons entirely within our control. Any such requests must be submitted in writing to support@thewhysowl.com. Supporting documentation may be requested before a decision is made.

All decisions made by Owl Logic LLP regarding exceptional refund requests shall be final.

If you initiate a chargeback or payment dispute without first contacting us to resolve the issue, we reserve the right to:

suspend access to all purchased programs;

terminate your account;

deny future purchases;

pursue recovery of outstanding amounts where appropriate.

From time to time, Owl Logic LLP may reasonably update:

program schedules;

lesson order;

facilitators;

delivery methods;

learning platforms;

supporting resources. Such updates are intended to improve the participant experience and shall not constitute grounds for cancellation or refund.

Unless expressly stated otherwise in writing, enrolments are personal and non-transferable.

Purchased access may not be transferred, sold or assigned to another individual.

The Why’s Owl™ provides educational, coaching and personal development services intended to support self-awareness, personal growth and transformational learning.

Participation in any of our programs does not guarantee any particular personal, emotional, professional or financial outcome.

Individual experiences differ based on numerous factors, including personal commitment, participation and individual circumstances.

Nothing provided through our Website, coaching sessions or programs should be interpreted as medical, psychological, psychiatric, legal or financial advice.

You remain solely responsible for any decisions or actions you take as a result of participating in our programs.

If you have any questions regarding this Refund & Cancellation Policy, please contact:

Owl Logic LLP

Lane No. 13, Turner Road, Clement Town, Dehradun, Uttarakhand – 248002

Email: support@thewhysowl.com

Website: www.thewhysowl.com